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| Bpm |
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| Business process management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach [1] that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. |
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| Business Process Management (BPM) |
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| In today’s dynamic environment, changes in business process requirements, terminologies, technologies and policies need to be reflected in the software systems. To provide seamless interoperable integration, automation, execution monitoring, state and notification management of a dynamic business process, BPM is required. |
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| Business processes are critical to any organization as they generate revenue and often represent a significant proportion of costs. As a managerial approach, BPM considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to customers. BPM goes a step .further by stating that this approach can be supported, or enabled, through technology to ensure the viability of the managerial approach in times of stress and change. |
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| BPM focus on the automation of business processes, and integration with people, process and information. BPM allows organizations to abstract business process from technologies, it goes far beyond automating business processes or solving business problems. BPM enables business to respond to changing customer requirements, market needs, and faster time-to-market than competitors - creating competitive advantage. |
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| BPM life-cycle |
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| Business process management Life-cycle can be divided into five categories: design, modeling, execution, monitoring, and optimization. |
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| Design |
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| Design phase involves identification of existing processes representation of the process flow, the actors within it, human interaction, event & notifications, escalations, policies, Service Level Agreements, and task hand-over mechanisms. |
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| Modeling takes the theoretical design and model the business processes |
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| Development |
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| Development involves implementation discovery, integration and composition of services for business processes. |
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| Execution |
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| Execution of services as per the process flow. |
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| Monitoring |
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| Monitoring encompasses the tracking of individual processes, so that information on their state can be easily seen, and statistics on the performance can be used to improve their connected processes. These measures tend to fit into three categories: cycle time, defect rate and productivity |
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| Monitoring depends on what information the business wants to evaluate and analyze and how business wants it to be monitored, in real-time or ad-hoc. Business Activity Monitoring (BAM) extends and expands the monitoring tools in generally provided by BPMS. |
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| Optimization |
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| Optimization includes retrieving process performance information from modeling or monitoring phase; identifying the potential or actual bottlenecks and the potential opportunities for cost savings or other improvements; and then, applying those enhancements in the design of the process. |
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| BPM Technology |
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| Business process management (BPM) tools can be used to implement business processes through the orchestration of activities between people and systems |
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| There are four critical components of a BPM Suite: |
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Process Engine – a robust platform for modeling and executing process-based applications, including business rules |
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| Business Analytics — enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly |
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Nice input filter system that lets you choose the format style (e.g. HTML or Textile) for each entry |
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Content Management — provides a system for storing and securing electronic documents, images, and other files |
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| Collaboration Tools — remove intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces and message boards |
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